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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Makenna Sollenberger

Makenna Sollenberger

March 12, 2026

5  out of  5
rating by Makenna Sollenberger
"We absolutely love State Farm for all of our needs! Kayla is the best agent that we always deal with, and she always goes above and beyond for us. So thankful for all SF has done for us. Best customer service ever!"
We responded:
"Thank you, Makenna! I'm glad to hear that you're satisfied with our service and appreciate everything we've done for you. Your support means a lot to us. If there's anything else you need, don't hesitate to get in touch!"
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Fanella Sein Tun

March 11, 2026

5  out of  5
rating by Fanella Sein Tun
"I recently switched my auto and home insurance from Auto Owners to State Farm. Rachel McDonald was very helpful in assisting me with the transition. She took the time to review my previous policies and offered me plans from State Farm that are comparable. She was very prompt in answering all my correspondences including emails, text messages and phone calls. I feel comfortable to reach out to the office if I ever need help with my policies in the future."
We responded:
"Thank you, Fanella, for sharing your experience! I'm happy to hear that Rachel was able to assist you with your transition to State Farm and provide you with comparable plans. It's great to know you feel comfortable reaching out to our office whenever you need assistance. Let us know if there's anything else we can do for you!"
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paul mohr

March 10, 2026

5  out of  5
rating by paul mohr
"Good work. Keep it going."
We responded:
"Hey, Paul! Thank you for the encouragement and for taking the time to leave a review. We appreciate your support."
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jeannie grammer

March 9, 2026

5  out of  5
rating by jeannie grammer
"Mrs. Sherry made the process of switching our home and auto insurance over easy and stress free."
We responded:
"Thank you, Jeannie! I'm glad the transition to our insurance was smooth and stress-free for you. We appreciate your feedback and are here for any future needs you may have. Let us know if there's anything else we can assist you with!"
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Corey Daniel

March 2, 2026

5  out of  5
rating by Corey Daniel
"Rachel was awesome today she helped me get car insurance and life insurance also she stayed over 5pm to make sure everything was handled thank you"
We responded:
"Corey, thank you for your fantastic feedback! I'm glad you received excellent service and that your insurance needs were well taken care of. We’re always here to assist you with anything you need!"
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Amanda White

February 25, 2026

5  out of  5
rating by Amanda White
"Special THANK YOU to Rachel for fantastic customer service."
We responded:
"Thank you, Amanda! I'm happy to hear that Rachel provided you with fantastic customer service. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Ronniesha Griffin

February 25, 2026

5  out of  5
rating by Ronniesha Griffin
"Rachel McDonald is absolutely amazing! She helped me with my car insurance and life insurance through State Farm, and I couldn’t have asked for a better experience. She is so sweet, patient, and truly takes pride in what she does. Her hospitality is unmatched — she makes you feel comfortable, valued, and cared for every step of the way. Rachel explains everything clearly and never rushes you. She genuinely wants what’s best for you and your family. Working with her makes you want to stay with the company forever! I truly wish there were more people like Rachel in this world. Thank you for all your hard work. My family and I appreciate you so much — we love you! State Farm, y’all hired THE BEST!"
We responded:
"Thank you, Ronniesha, for sharing such a wonderful review! I'm so happy to hear about your positive experience with Rachel. She truly embodies the dedication and care we strive for at our office. Your kind words mean a lot to us, and we're grateful for your trust. If there's anything else we can assist you with, please let us know!"
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Rachel Bridges

February 21, 2026

5  out of  5
rating by Rachel Bridges
"Jeff was so helpful in getting our families insurance needs sorted out. He gave us valuable information on policies we had not heard of before that ended up being exactly what our family needed. Can not recommend working with him enough!"
We responded:
"Thank you, Rachel! I'm glad we could assist your family with your insurance needs and provide valuable information. We appreciate your recommendation and are always here to help with any future questions or needs. Let us know if there's anything else we can do for you!"
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jennifer cullens

February 16, 2026

5  out of  5
rating by jennifer cullens
"Jeff was very helpful handling our insurance needs. Very willing to listen to and address what was best for our family."
We responded:
"Thank you, Jennifer! I'm glad to know your insurance needs were handled with care and that your family's priorities were addressed. We appreciate your feedback and are here for any future questions or needs. Let us know if there's anything else we can do for you!"
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Lou Maddox

February 16, 2026

5  out of  5
rating by Lou Maddox
"Jeff Olive was truly a life saver for us this past weekend. My truck was broken into and window was busted. He did not hesitate to get on the phone and make it possible to have our window fixed so we could continue our trip! Thank you so much for the help and making the process so easy for us!! 10 out of 10 service!!! Highly recommend!!!"
We responded:
"Lou, thank you for sharing your experience! I'm so happy to hear that Jeff was able to assist you promptly and make the process smooth during such a stressful time. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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jeramiah russell-ansbro

February 12, 2026

5  out of  5
rating by jeramiah russell-ansbro
"Great help and very great staff Jeff olive was the greatest and definitely deserves a raise"
We responded:
"Thank you, Jeramiah, for your wonderful feedback! I'm glad our team was able to assist you so well. Your recognition of their efforts is greatly appreciated. If you need anything else, feel free to reach out!"
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Bryan Holder

February 3, 2026

5  out of  5
rating by Bryan Holder
"Jeff helped me find the right insurance product and reached out to follow up. He's got the skillset to handle business the old fashioned way or with the modern tech, much easier for the customer!"
We responded:
"Thank you, Bryan! I'm happy to hear that Jeff was able to assist you effectively and provide a seamless experience. Our team is dedicated to offering both traditional and modern approaches to meet your needs. If there's anything else we can do for you, just let us know!"
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Cindy Beverly

February 3, 2026

5  out of  5
rating by Cindy Beverly
"Kayla always been the best and love her for everything she does for me she the best thanks so much"
We responded:
"Hey, Cindy! Thanks for letting us know about your experience working with Kayla. We really appreciate you recognizing how much she does for you, and we’re glad she’s been such a helpful support with your life, homeowners, and auto insurance. Thank you for choosing our office and taking the time to share this."
Profile photo of Mary Weaver

Mary Weaver

February 3, 2026

5  out of  5
rating by Mary Weaver
"Jeff helped guide me through my insurance and make sure my drive safe beacon was in working order. I encourage anyone to come see him for advice or help."
We responded:
"Hey, Mary! Thanks for letting us know about your experience with Jeff. We’re glad he could help guide you through your insurance and make sure your beacon was set up and working properly. It’s great to hear he was able to assist with life, auto, and renter’s insurance, and we appreciate you recommending our office to others."
Profile photo of Don Greene

Don Greene

February 2, 2026

5  out of  5
rating by Don Greene
"Rachel helped me save a lot of money on my home and auto insurance. She provided excellent customer service, answered all my questions and helped me with all discounts I qualified for. I would recommend her to anyone looking to save money with great service!!"
We responded:
"Thank you, Don! I'm happy to hear that Rachel was able to assist you with your insurance needs. It's wonderful that she provided excellent service and helped you find the best discounts. We appreciate your recommendation! If you ever have more questions or need further assistance, feel free to reach out."
Profile photo of Angela Oglesby

Angela Oglesby

February 2, 2026

5  out of  5
rating by Angela Oglesby
"Jeff helped me go over my ins and fixed some errors i had. I would recommend him to anyone ."
We responded:
"Angela, thank you for your feedback! I'm happy to hear that Jeff was able to assist you with your insurance and correct any issues. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can do for you!"
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Patricia Royal

February 2, 2026

5  out of  5
rating by Patricia Royal
"Very professional and friendly.was very helpful."
We responded:
"Thank you, Patricia! I'm happy to know you found our service professional and friendly. It's great to hear that we could assist you effectively. If you ever need anything else, feel free to reach out!"
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kenneth milstein

January 30, 2026

5  out of  5
rating by kenneth milstein
"I have been a customer of state farm since 1984 and always had excellent service with a smile. Sheri Compton and her crew are everything you would want from an insurance agency.. my history with these people are definitely 6 stars whoops I mean five stars!!"
We responded:
"Hey, Kenneth! Thank you for sharing your experience. It’s wonderful to hear that Sheri and the team have provided consistent service over the years with your homeowners and auto insurance. Your loyalty since 1984 really speaks volumes, and we appreciate you recognizing the team!"
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J S

January 27, 2026

5  out of  5
rating by J S
"I have been working with Kayla Jones for many years and I can't say enough wonderful things about her!! She is outstanding!! Kayla goes above and beyond for our family and we are beyond appreciative for her professionalism, attention to detail, friendliness, and her kindness. The entire staff at the agency is unmatched. Thank you for all you do, Kayla!!"
We responded:
"Thank you, J S, for your wonderful feedback! I'm so happy to hear about your positive experience with Kayla and our team. We truly value your kind words about her dedication and professionalism. If there's anything else we can assist you with, just let us know!"
Profile photo of Steve Daniel

Steve Daniel

January 26, 2026

5  out of  5
rating by Steve Daniel
"It's always a pleasure talking with Sheri Compton. She goes above and beyond to help me and answers all my questions. Sheri makes you feel like family. We need more people like her in this business. Thanks Sheri!"
We responded:
"Steve, thank you for your wonderful feedback! I'm delighted to hear that Sheri has been so helpful and made you feel like family. She truly is an asset to our team. If there's anything else we can assist you with, just let us know!"
Profile photo of Rhonda Brown

Rhonda Brown

January 26, 2026

5  out of  5
rating by Rhonda Brown
"If you are in need of an agent to help with your insurance, I highly recommend Sheri Compton. Sheri has been our agent for several years and is always easy to work with when updating our policies or adding a new life insurance policy."
We responded:
"Thank you, Rhonda! I'm happy to hear that Sheri has been such a great help with your insurance needs over the years. We’re committed to making the process as smooth as possible for you. If there's anything else we can assist with, feel free to reach out!"
Profile photo of Immortal Georgia

Immortal Georgia

January 24, 2026

5  out of  5
rating by Immortal Georgia
"Jeff was really geat, fixed my issues with no questions asked and even helped me save on my insurance. It was a pleasure speaking with Jeff and him taking me step by step with my insurance plan!"
We responded:
"Thank you! I'm happy to hear that Jeff was able to assist you effectively and help you save on your insurance. It's wonderful that he made the process smooth and informative for you. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Jana Mimbs

Jana Mimbs

January 21, 2026

5  out of  5
rating by Jana Mimbs
"I want to give a special shout out to Kayla Jones! She always goes above and beyond to help our family with our insurance needs!"
We responded:
"Thank you for your review, Jana! I'm delighted to hear that Kayla has been such a great help to your family with your insurance needs. We appreciate your kind words and are always here to assist you. Let us know if there's anything else we can do for you!"
Profile photo of Darian

Darian

January 21, 2026

5  out of  5
rating by Darian
"Rachel was great and explained everything"
We responded:
"Thank you, Darian! I'm happy to hear that Rachel provided such a great experience and clear explanations. Our team is dedicated to making sure you have all the information you need. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Cindy Taylor

Cindy Taylor

January 21, 2026

5  out of  5
rating by Cindy Taylor
"I had serious problems with my home and Kayla, Sheri, Rachel, Cindy, and Jeff at Phillip Bell State Farm worked tirelessly to make sure I was taken care of and everything was repaired on my home. I would recommend them to anyone and trust them in taking care of me in the future."
We responded:
"Thank you, Cindy, for your wonderful feedback! I'm so happy to hear that Kayla, Sheri, Rachel, Cindy, and Jeff were able to assist you with your issues. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"