State Farm® Insurance Agent Phillip Bell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
kenneth milstein
January 30, 2026
5
out of
5
rating by kenneth milstein
"I have been a customer of state farm since 1984 and always had excellent service with a smile. Sheri Compton and her crew are everything you would want from an insurance agency.. my history with these people are definitely 6 stars whoops I mean five stars!!"
We responded:
"Hey, Kenneth! Thank you for sharing your experience. It’s wonderful to hear that Sheri and the team have provided consistent service over the years with your homeowners and auto insurance. Your loyalty since 1984 really speaks volumes, and we appreciate you recognizing the team!"
J S
January 27, 2026
5
out of
5
rating by J S
"I have been working with Kayla Jones for many years and I can't say enough wonderful things about her!! She is outstanding!! Kayla goes above and beyond for our family and we are beyond appreciative for her professionalism, attention to detail, friendliness, and her kindness. The entire staff at the agency is unmatched. Thank you for all you do, Kayla!!"
We responded:
"Thank you, J S, for your wonderful feedback! I'm so happy to hear about your positive experience with Kayla and our team. We truly value your kind words about her dedication and professionalism. If there's anything else we can assist you with, just let us know!"
Steve Daniel
January 26, 2026
5
out of
5
rating by Steve Daniel
"It's always a pleasure talking with Sheri Compton. She goes above and beyond to help me and answers all my questions. Sheri makes you feel like family. We need more people like her in this business. Thanks Sheri!"
Darian
January 21, 2026
5
out of
5
rating by Darian
"Rachel was great and explained everything"
We responded:
"Thank you, Darian! I'm happy to hear that Rachel provided such a great experience and clear explanations. Our team is dedicated to making sure you have all the information you need. If there's anything else we can assist you with, feel free to reach out!"
Jennifer Parkerson
January 21, 2026
5
out of
5
rating by Jennifer Parkerson
"Mrs Kayla is absolutely amazing ! She does an amazing job!"
We responded:
"Jennifer, thank you for your wonderful feedback! I'm happy to hear that Kayla provided you with such excellent service. We’re always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Ciara October
January 21, 2026
5
out of
5
rating by Ciara October
"Mrs. Sherry gets the job done and always helps me with everything. She’s so sweet, caring, and patient."
We responded:
"Thank you, Ciara, for your wonderful feedback! I'm happy to hear that Sherry has been so helpful and supportive. We’re committed to providing caring and patient service to all our customers. If there's anything else we can assist you with, just let us know!"
Tara Gudenkauf
January 20, 2026
5
out of
5
rating by Tara Gudenkauf
"We have been clients for several years now. Sheri is always responsive, helpful and very nice to work with. I highly recommend her!"
We responded:
"Thank you for your wonderful review. We pride ourselves on offering friendly service and Sheri and Phillip are extremely knowledgeable! We look forward to continuing to help with your auto and home insurance. "
Robert Lentz
December 17, 2025
5
out of
5
rating by Robert Lentz
"Jeff took care of me! Saved me over $600! Made me feel like I was part of a family!"
We responded:
"Thank you, Robert! I'm happy to hear that Jeff made you feel like part of the family and helped you save over $600. Our team is dedicated to providing a welcoming and supportive experience. If you have any more questions or need assistance, feel free to reach out anytime!"
Wendell Jackson
November 5, 2025
5
out of
5
rating by Wendell Jackson
"Jeff Olive was very helpful and professional and very knowledgeable about what I needed. Got my new policy set up and at a much better rate than progressive. Goodbye Flo, don't let the door hit ya where the good Lord split ya."
We responded:
"Thank you, Wendell! I'm happy to hear that Jeff provided you with the assistance you needed and helped you find a better rate. Our team is dedicated to offering knowledgeable and professional service. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Arthur Geeslin
October 31, 2025
5
out of
5
rating by Arthur Geeslin
"The BEST Insurance company, Always available and with answers to all my questions. I have multiple policies here and Love them. Rachel McDonald is the absolute BEST AGENT!!!! I sincerely hope she gets a raise!!!!! She deserves it, always prompt service. THANK YOU RACHEL!!!!!!"
We responded:
"Arthur, thank you for your enthusiastic review! I'm delighted to hear that you're happy with the service and support you receive from Rachel and our team. Your satisfaction with your policies means a lot to us. If there's anything else we can assist you with, just let us know!"
Sara Dalrymple
August 27, 2025
5
out of
5
rating by Sara Dalrymple
"Jeff was very kind and personable. He helped me soo much when I was having to change my insurance from state to state!!"
We responded:
"Thank you, Sara! I'm happy to hear that Jeff was able to assist you with your insurance transition. Our team is dedicated to making these processes as smooth as possible. If you need anything else, feel free to reach out!"
Joyce W Genter
June 10, 2025
5
out of
5
rating by Joyce W Genter
"Phillip Bell’s agency is the first time I've dealt directly with an agent and it’s been a very good experience. Rachel McDonald has been responsive to my questions (and confusion!), is always friendly, professional and willing to help. She's shown me how to save money on my policies and has guided me to the best options for me. I never hesitate to call Rachel because she’s been kind and gracious. This has been a good insurance experience and I have recommended Phillip’s team to friends."
We responded:
"Thank you, Joyce, for sharing your experience! I'm happy to hear that Rachel has been so helpful and attentive to your needs. It's wonderful to know that you feel comfortable reaching out to her and that our team has made your insurance experience a positive one. We appreciate your recommendations and are here for any other questions or assistance you might need. Thanks for choosing us!"
Mistie Weaver
February 6, 2025
5
out of
5
rating by Mistie Weaver
"Today I went in and Sheri went over my homeowners insurance with me. She was awesome at explaining my coverage."
We responded:
"Thank you, Mistie! I'm happy to know that Sheri was able to explain your coverage so well. We appreciate your feedback and are here to assist with any other questions or needs you might have. Feel free to reach out anytime!"
Gina Means
January 24, 2025
5
out of
5
rating by Gina Means
"Mr. Bell and his office are awesome! He took the time to listen and found so many ways to help us. Wish I would have met him a long time ago!"
We responded:
"Thank you, Gina! I'm so happy to know that our office could assist you in so many ways. It's wonderful to have you with us, and we're here whenever you need support. Don't hesitate to reach out for any other questions or needs!"
Michael Nix
January 12, 2025
5
out of
5
rating by Michael Nix
"Absolutely amazing speaking with Collin Gilbert. He was so helpful and got our family the best discounts. A joy to conversate with you. I am so happy with you as our agent. Thank You!"
We responded:
"Thank you, Michael, for your wonderful feedback! I'm delighted to hear that Collin was able to assist your family with great discounts. It's fantastic to know that you enjoyed the conversation and are happy with our service. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
Pam Brock
September 12, 2024
5
out of
5
rating by Pam Brock
"Sherry was very helpful in a very stressful situation. She called me when she said she was going to and that meant a lot!"
We responded:
"Thank you so much for your review! We look forward to helping you care for these accounts."
Anna Jordan
July 22, 2024
5
out of
5
rating by Anna Jordan
"I highly recommend Kayal Jones at State Farm Thomaston office she have excellent customer service skills and she will help you anyway she can to make sure you and your business done correct."
We responded:
"Anna, thanks a bunch for your awesome review! I'm so glad to hear that Kayal provided you with excellent customer service and made sure everything was done correctly. We truly appreciate your recommendation and are always here to help with any future needs! Phillip Bell - State Farm Insurance Agent, Thomaston, GA"
Lanette Donehoo
June 30, 2024
5
out of
5
rating by Lanette Donehoo
"Accessing accident claims."
We responded:
"Thank you, Lanette, for your 5-star review! We're grateful for your trust in our service and look forward to assisting you with any future insurance needs. - Phillip Bell - State Farm Insurance Agent, Thomaston, GA"
Jared Moyston
June 14, 2024
5
out of
5
rating by Jared Moyston
"Rachel is amazing! I definitely recommend anyone looking to insure ANYTHING to give her a call! She was courteous and very knowledgeable! Awesome customer service! Thanks so much!"
We responded:
"Jared, your recommendation is greatly appreciated! I'm pleased to hear that Rachel provided amazing customer service and was knowledgeable. We're grateful for your kind words and look forward to assisting with all your insurance needs in the future! - Phillip Bell - State Farm Insurance Agent, Thomaston, GA"
Nick Truitt
May 13, 2024
5
out of
5
rating by Nick Truitt
"I've had this insurance company, and this particular location since I was 16. I've done business with them for 20 years now and never plan to change locations. It might not seem like much to some people but my "go to" agent is Kayla. She knows me by name. She remembere my kids name, she knows where I work. When I call she's always in a great mood, chipper, and happy to help me no matter how small the situation might be. I couldn't ask for a better agent to assist me with insurance. I WAS relocated to a closer office because my residence changed. I wasn't happy with that at all. I requested to be sent back to Phillip Bells office. It's worth it to me to have someone that knows so much about me and can assist me with anything, and may be 45 minutes away, then to have an office that knows nothing about me. Keep up the great work Kayla. I appreciate everything you do more then you know. Thank you."
We responded:
"Thank you for your loyalty and wonderful feedback! We're thrilled to hear about your positive experiences with Kayla and our office. We're grateful for your trust and look forward to assisting you for many more years to come! - Phillip Bell - State Farm Insurance Agent, Thomaston, GA"
Greg Lassetter
April 10, 2024
5
out of
5
rating by Greg Lassetter
"Great service from Allie."
We responded:
"Greg, thank you for the shoutout for Allie! Our office loves being your good neighbor. - Phillip Bell - State Farm Insurance Agent"
James Williamson
March 27, 2024
5
out of
5
rating by James Williamson
"Great"
We responded:
"Thank you for the fantastic 5-star rating, James! We appreciate your support and look forward to continuing to provide you with excellent service and coverage. - Phillip Bell - State Farm Insurance Agent, Thomaston, GA"
Robin Jones
March 18, 2024
5
out of
5
rating by Robin Jones
"Kayla Jones is just the best! She has been available to speak on the phone or answered emails promptly and made my switch from USAA to State Farm so easy. We always hope we never have to actually USE our insurance. Kayla went above and beyond and helped me so much when I had an accident and helped coordinate my estimate and rental car."
We responded:
"Robin, we are delighted to hear about your positive experience with Kayla and our team during your switch to State Farm and handling your accident. Providing exceptional service and support is our top priority, and we are grateful for the opportunity to assist you. Thank you for choosing us to protect what matters most to you. - Phillip Bell, State Farm Insurance Agent, Thomaston, GA"
Cathy McCard
March 13, 2024
5
out of
5
rating by Cathy McCard
"Absolutely the best. I saved so much money."
We responded:
"Cathy, we are delighted to hear that you had such a positive experience with saving money on your insurance. Providing excellent service and helping our customers save is our top priority. Thank you for choosing us to assist with your insurance needs. - Phillip Bell - State Farm Insurance Agent, Thomaston, GA"
Kelsey Cochran
March 7, 2024
5
out of
5
rating by Kelsey Cochran
"Rachel McDonald was very helpful and quick with answers! She has excellent customer service and fixed the problems that I had called about while maintaining excellent communication. Thank you so much!"
We responded:
"We value your feedback about Rachel's assistance, and greatly appreciate you taking the time to share your experience with our office. We're honored by your trust in our insurance expertise and eagerly anticipate serving you again. Thank you for your appreciation, Kelsey!"